Founders should always look into ways work is changing. Remote work is becoming more popular as platforms such as Slack, Trello, and Zoom has made it possible for seamless collaboration. Because of this, more and more people want to work where they feel most comfortable.
As a founder, you need to keep in the back of your mind that if you do own a physical office with employees, this may not be the case forever. And, as of writing, the current COVID-19 pandemic has enabled so many to experience remote work, and as The Guardian puts it “it looks increasingly as if the situation will not ever go back to how it was: many employees for companies who have sent all staff home are already starting to question why they had to go into the office in the first place.” With that said, we can assume that this is the new norm.
Below are some tips we’ve learned and practiced to ensure we’re doing the right things.
Give Your Team the Tools They Need
Without the right tools, your team can’t perform at their best. Forbes reports that when teams are given the right tools “41% reduction in absenteeism, and 59% less turnover”, resulting in engaged employees showing up excited for work every day.
As founders, we usually make the mistake by turning a blind eye to this. To avoid this happening, listen to your team to make sure they have everything they need. It is your job to provide them with whatsoever they need.
Make Clear, Achievable Goals
Clear and concise communication is at the core of every successful team and the products they build. As a founder, you should always ensure your team knows what is expected of them. When goals are poorly set and communication isn't effective the team doesn't know where they’re going or what should be done. This always leads to disengagement and employee churn.
Remember, providing your team with the right communication tools doesn’t mean all the communication issues are solved, they can’t stop by your desk, chat by the cooler or see the subtle emotional cues at a standup meeting.
Your team will be much more engaged when candid instructions are given and clear, achievable goals are made.
Have Quick Frequent Feedback Sessions
It is important to provide your team with opportunities to share their thoughts with you and the rest of the team. When this is done frequently, team members feel appreciated and become more engaged as they are heard and are a part of the process.
As a remote team, times for these feedback sessions should be scheduled and not ignored and on a regular schedule. Make them fun, relaxing and don’t be afraid to crack jokes to break the ice. Remember, your team is comprised of people and people are emotional beings. Listen to them, implement their requests and you’ll be surprised how these feedback sessions make the team productive.
If all these steps are practiced effectively, you will start to develop a culture that prides itself on free and open communication, who are highly productive, who love the people they work with and will ultimately determine the type of people you hire in the future.
Also, when hiring for remote roles, you have to look out for people who are highly motivated and are self-starters. They’ll always go the extra mile to provide additional value to the team and the company. It’s also a good sign if they’ve previously run a company or worked remotely before.
Although these steps lightly touch on these important topics, I’m sure it will help you to prepare for the massive change the workforce will see shortly!